Account Expansion Analyst — Healthcare Services

Gurugram, Haryana, India
Full Time
Experienced

NEOLYTIX
Healthcare Management Services  |  Chicago · Gurugram · Manila

Account Expansion Analyst
Healthcare Services  |  Gurugram, India  |  Full-Time
 
LOCATION
Gurugram, India
EMPLOYMENT
Full-Time
EXPERIENCE
2–4 Years
WORK MODE
Work from Office
 
ABOUT NEOLYTIX
Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States. Our services span Revenue Cycle Management, Credentialing, Medical Coding, Patient Access, and Consulting — delivered from Gurugram and Manila.
 
ABOUT THE ROLE
We are building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You will maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems.
 
KEY RESPONSIBILITIES
  • Build and maintain account mapping across 220+ client accounts
  • Monitor healthcare delivery data to identify cross-sell and win-back opportunities
  • Execute targeted outreach campaigns using CRM workflows
  • Prepare data packages and materials for client account reviews
  • Produce monthly industry intelligence briefs for client distribution
  • Track pipeline activity, generate dashboards, and maintain CRM data integrity
  • Coordinate with delivery teams to systematize opportunity identification
 
WHAT YOU BRING
  • 2–4 years in healthcare BPO analytics, sales operations, or B2B marketing operations
  • CRM proficiency (HubSpot preferred)
  • Strong Excel/Google Sheets skills
  • Working knowledge of healthcare revenue cycle concepts
  • Professional written English communication
  • Process-oriented mindset with strong attention to detail
  • Ability to maintain US-overlapping hours (3–4 hours with Central Time)
 
NICE TO HAVE
  • Prior experience in a healthcare BPO environment
  • HubSpot or Salesforce certification
  • Dashboard experience with Power BI, Looker, or similar
  • Exposure to account-based marketing (ABM) strategies
 
WHY JOIN NEOLYTIX
  • Be part of a high-growth healthcare services organization with a clear expansion roadmap
  • Work directly with senior leadership on strategic client growth initiatives
  • Build meaningful expertise at the intersection of analytics, healthcare, and growth operations
  • Collaborative, low-politics culture with visibility into real business outcomes
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