Contracts Specialist Associate – US Contracts (BPO/KPO/ITO)

Location: Gurugram, India (Hybrid/On-site)

About the Role

We are looking for a Contracts Specialist Associate to manage, draft, and review standardized contracts for US-based clients in a BPO/KPO/ITO environment. This role requires a mix of legal expertise and operational efficiency, ensuring compliance with US contract laws, internal policies, and service-level standards.

As part of our Legal & Contracts team, you will collaborate with stakeholders across Legal, Finance, Operations, and Sales to ensure smooth contract execution, mitigate risks, and maintain high data integrity.

Key Responsibilities

Contract Drafting & Review

• Prepare, review, and finalize Master Service Agreements (MSAs), Statements of Work (SOWs), Business Associate Agreements (BAAs), and Non-Disclosure Agreements (NDAs) using standard templates.
• Ensure contracts are clear, consistent, and compliant with US contract law best practices.

Operational Coordination

• Work closely with Legal, Finance, Operations, and Sales to validate pricing, scope, and deliverables.
• Track key contractual milestones such as renewals, amendments, and terminations to ensure timely actions.

Risk Management & Compliance

• Identify potential legal and commercial risks in contracts and escalate complex issues to senior legal counsel.
• Recommend amendments or additional clauses to mitigate risks while maintaining business objectives.
• Ensure compliance with US legal and regulatory requirements relevant to the company's services.

Contract Lifecycle Management (CLM)

• Maintain a structured contract repository (digital/physical) for easy reference and audit readiness.
• Update internal databases with contract status and generate performance reports & key metrics.

Stakeholder Communication & Collaboration

• Act as a point of contact for contract-related queries from internal teams and US-based clients.
• Facilitate smooth communication across teams for contract clarifications, modifications, and approvals.

Continuous Improvement & Learning

• Contribute to enhancing contract templates, processes, and workflows to improve turnaround time.
• Stay updated with US contract law trends and best practices to optimize contract management strategies.

Qualifications & Experience

Education:

• Bachelor’s degree in Law (LL.B.), Business Administration, Commerce, or a related field preferred.
• Paralegal certification or relevant contract management qualifications is a plus.

Experience:

• 2–5 years of experience in contract drafting, review, or contract lifecycle management in a BPO, ITO, KPO, or shared services setup.
• Familiarity with US market contract requirements & basic US contract law is highly desirable.

Technical Skills:

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Experience with Contract Lifecycle Management (CLM) tools or document management systems is a plus.

Soft Skills:

• Excellent written & verbal communication skills to collaborate with US-based clients and internal teams.
• Strong organizational abilities to manage multiple contracts and deadlines efficiently.
• High attention to detail to ensure contract accuracy and compliance.
• Analytical mindset to identify risks and suggest contract improvements.

Why Join Us?

✅ Growth Opportunities – Gain exposure to both legal & business operations in a fast-paced environment.
✅ Collaborative Culture – Work with cross-functional teams to make critical business decisions.
✅ International Exposure – Engage with US-based clients and build global business acumen.
✅ Continuous Learning – Access training on contract management best practices, compliance, and leadership development.

If you're a detail-oriented professional with a passion for contracts and legal operations, we’d love to hear from you! 🚀

Apply now!